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FAQ
What is the difference between deactivated and archived horses?
The deactivated horse will not be seen on the training overview, but it will still be visible in the practical calendar, where
you still will be able to add registrations to it.
An example is a young horse, who is not yet ridden, but you still want to keep track of vaccinations and farrier visits.
A deactivated horse has to be archived before it can be deleted.
The archived horse will not be seen on the training overview or the practical calendar.
An example is a horse you trained some months ago, and you might get it in for training again later, så you want to keep the data, without seeing it in the overviews.
An archived horse can be deleted through the Archive page.
An example is a young horse, who is not yet ridden, but you still want to keep track of vaccinations and farrier visits.
A deactivated horse has to be archived before it can be deleted.
The archived horse will not be seen on the training overview or the practical calendar.
An example is a horse you trained some months ago, and you might get it in for training again later, så you want to keep the data, without seeing it in the overviews.
An archived horse can be deleted through the Archive page.
Is it possible to add two activities on one horse?
It is possible to add up to two activities per horse per day. You also have the possibility to add an extra training opportunity,
that you can choose other than the two activities.
The extra training opportunity can be something you typically do often with all your horses. An example can be ground work before you get in the saddle.
The extra training opportunity can be something you typically do often with all your horses. An example can be ground work before you get in the saddle.
Is there a free version?
At the moment there is no free version of Equinotes.
I have not received the mail for verification of my account?
Check your spam-folder, it is possible that the mail has ended up there. If you do not find it in your spam-folder, please send us
an e-mail to kontakt@equinotes.dk or use our Contact form here.
If you find the mail in your spam-folder, we recommend that you mark all e-mails from kontakt@equinotes.dk as secure mail/sender. We use e-mail to get in contact with you regarding forgotten password, if your account is expiring and things like that.
If you find the mail in your spam-folder, we recommend that you mark all e-mails from kontakt@equinotes.dk as secure mail/sender. We use e-mail to get in contact with you regarding forgotten password, if your account is expiring and things like that.
I forgot my password, but I do not receive an e-mail with the new password?
Check your spam-folder, it is possible that the mail has ended up there. If you do not find it in your spam-folder, please send us
an e-mail to kontakt@equinotes.dk or use our Contact form here.
If you find the mail in your spam-folder, we recommend that you mark all e-mails from kontakt@equinotes.dk as secure mail/sender. We use e-mail to get in contact with you regarding forgotten password, if your account is expiring and things like that.
If you find the mail in your spam-folder, we recommend that you mark all e-mails from kontakt@equinotes.dk as secure mail/sender. We use e-mail to get in contact with you regarding forgotten password, if your account is expiring and things like that.
Where can I find the privacy policy and terms and conditions?
Both documents are always available in the bottom right of the page.
You can also find them here: Terms and conditions and Privacy policy
You can also find them here: Terms and conditions and Privacy policy
© Equinotes 2018